• Technology Operational Excellence - helps “right size” your IT budget by identifying opportunities to reduce and optimize IT costs and investments and simultaneously exceeding service levels for your customers and business.
• Applications Outsourcing Services – Choice and flexibility to outsource support for specific applications or your entire application portfolio from assessment to transition to management.
• Services and Process Re-engineering – Define the role of a corporate centre given their business strategy, and what activities should be executed in the corporate centre, in business units and outsourced. Define an effective IT governance model